At dogwalkora, we are committed to providing responsive customer support for all your customized, in-home dog walking service needs. Whether you have questions regarding booking schedules, special requirements for your pet, or general inquiries, please reach out to us using the official contact information below.

Get in Touch

• Brand Name: dogwalkora
• Email: premium@dogwalkora.com
• Phone: +44 1202 549167
• Address: Columbia Road, Bournemouth, Dorset, BH10 4EG, United Kingdom
• Website: www.dogwalkora.com

Customer Support Hours

• Monday – Friday: 08:00 – 18:00 (GMT / BST)
• Saturday – Sunday: 09:00 – 16:00 (GMT / BST)
• Note: We aim to respond to all email inquiries within 24 hours.

Service Availability & Compliance

• Service Regions: Our online booking platforms and customer services are available exclusively to clients located in Europe (including the UK and EU) and the United States.
• Data Privacy: Any personal details provided via email or phone are handled in strict compliance with the UK Data Protection Act 2018 (UK GDPR), EU GDPR, and applicable US privacy laws. Your information is strictly used to fulfill service requests and will never be shared with unauthorized third parties.
• Payment Processing: Secure payment transactions made through our platform are processed in compliance with PCI-DSS standards via Stripe.